Keith Alan Productions

Satisfaction Survey


Event Date: Friday, October 26, 2007
Event Type: Wedding
Event Location: The Villa Rosa
Event Staff: Rich Conway
   
Quality of Customer Service via Telephone: Excellent
Quality of Customer Service via Internet: Excellent
Quality of Customer Service at Event: Excellent
Friendliness of your Entertainer: Excellent
Promptness of your Entertainer: Excellent
Professionalism of your Entertainer: Excellent
Entertainer's Performance: Excellent
Entertainer's Appearance: Excellent
Equipment Appearance: Excellent
Sound Quality: Excellent
Overall Volume Levels: Excellent
Music Selection: Excellent
Incorporation of Your Requests: Excellent
Overall Customer Service: Excellent
Planning Assistance: Excellent
Entertainer's Cooperation with Other Vendors: Excellent
Overall Performance Rating: Excellent
   
Is there anything specific that can be improved upon? No, Rich was great!!
Additional comments or suggestions? We had a great evening and every song was played that we requested! I especially loved how Rich personalized our intro because he knew our love for the Red Sox! Great job and we'll recommend this company and Rich to other newleyweds.
   
Would you recommend this service to others? Yes
May your comments be shared with others? Yes
May your name be added to a list of references? Yes
   
Name: Lauren Grabowski
Email: Grabowskil1 <at> yahoo.com
Phone: 203-525-7949

Survey Submitted on Thursday, November 08, 2007