Keith Alan Productions

Satisfaction Survey


Event Date: Saturday, September 29, 2007
Event Type: Wedding Reception
Event Location: The Litchfield Inn, Litchfield, CT
Event Staff: Keith Alan
   
Quality of Customer Service via Telephone: Excellent
Quality of Customer Service via Internet: Fair
Quality of Customer Service at Event: Excellent
Friendliness of your Entertainer: Excellent
Promptness of your Entertainer: Excellent
Professionalism of your Entertainer: Excellent
Entertainer's Performance: Excellent
Entertainer's Appearance: Excellent
Equipment Appearance: Excellent
Sound Quality: Excellent
Overall Volume Levels: Excellent
Music Selection: Excellent
Incorporation of Your Requests: Good
Overall Customer Service: Excellent
Planning Assistance: Excellent
Entertainer's Cooperation with Other Vendors: Excellent
Overall Performance Rating: Excellent
   
Is there anything specific that can be improved upon? Email communications could have been more prompt and consistent, but overall we were VERY happy with Keith as our DJ!!!
Additional comments or suggestions? Being a musician, Kevin had very high standards when it came to the music at our wedding. Keith's music choices were excellent and his level of interaction was exactly what we'd requested. We were very pleased! Keith was professional, friendly, and a pleasure to have as part of our day! He kept us on track while still making the day a fun one!
   
Would you recommend this service to others? Yes
May your comments be shared with others? Yes
May your name be added to a list of references? Yes
   
Name: Karen Green
Email: kareny.green <at> gmail.com
Phone: 508-839-8930

Survey Submitted on Saturday, October 13, 2007