Keith Alan Productions

Satisfaction Survey


Event Date: Saturday, July 18, 2009
Event Type: wedding
Event Location: Saybrook Point Inn and Spa
Event Staff: Paul Mathisen
   
Quality of Customer Service via Telephone: Excellent
Quality of Customer Service via Internet: Fair
Quality of Customer Service at Event: Excellent
Friendliness of your Entertainer: Excellent
Promptness of your Entertainer: Excellent
Professionalism of your Entertainer: Excellent
Entertainer's Performance: Excellent
Entertainer's Appearance: Excellent
Equipment Appearance: Excellent
Sound Quality: Excellent
Overall Volume Levels: Excellent
Music Selection: Excellent
Incorporation of Your Requests: Excellent
Overall Customer Service: Excellent
Planning Assistance: Excellent
Entertainer's Cooperation with Other Vendors: Excellent
Overall Performance Rating: Excellent
   
Is there anything specific that can be improved upon?
Additional comments or suggestions? Paul was awesome. He played great selection of music along with our country selections! He told us what to do and when to do. He was super nice and an awesome DJ.
   
Would you recommend this service to others? Yes
May your comments be shared with others? Yes
May your name be added to a list of references? Yes
   
Name: Mary Hurlburt
Email: cupcakegrl16 <at> yahoo.com
Phone: 860-324-7542

Survey Submitted on Thursday, July 23, 2009