Keith Alan Productions

Satisfaction Survey


Event Date: Saturday, September 12, 2009
Event Type: wedding
Event Location: Crowne Plaza southbury
Event Staff: Keith Alan
   
Quality of Customer Service via Telephone: Excellent
Quality of Customer Service via Internet: Excellent
Quality of Customer Service at Event: Excellent
Friendliness of your Entertainer: Excellent
Promptness of your Entertainer: Excellent
Professionalism of your Entertainer: Excellent
Entertainer's Performance: Excellent
Entertainer's Appearance: Excellent
Equipment Appearance: Excellent
Sound Quality: Excellent
Overall Volume Levels: Excellent
Music Selection: Excellent
Incorporation of Your Requests: Excellent
Overall Customer Service: Excellent
Planning Assistance: Excellent
Entertainer's Cooperation with Other Vendors: Excellent
Overall Performance Rating: Excellent
   
Is there anything specific that can be improved upon? Everything was great! We loved the music selection, it was a perfect compliment to the songs we chose. Everyone had such a great time and Keith did everything we asked of him. We are so glad that we were able to get you to do our wedding and will definitely recommend you to other.
Additional comments or suggestions? Thank you so much. The only problem we had was that there were a few times that you lost power or blew a fuse but I don't know if that was because of your equipment or the hotel's. You handled it very well and kept things going very smoothly.
   
Would you recommend this service to others? Yes
May your comments be shared with others? Yes
May your name be added to a list of references? Yes
   
Name: Katie & Jen
Email: katie.montoya <at> gmail.com
Phone: 917-930-2862

Survey Submitted on Monday, October 26, 2009