| Event Date: |
Saturday, October 10, 2009 |
| Event Type: |
Wedding |
| Event Location: |
Saint Clements Castle |
| Event Staff: |
Keith Alan |
| |
|
| Quality of Customer Service via Telephone: |
Excellent |
| Quality of Customer Service via Internet: |
Excellent |
| Quality of Customer Service at Event: |
Excellent |
| Friendliness of your Entertainer: |
Excellent |
| Promptness of your Entertainer: |
Excellent |
| Professionalism of your Entertainer: |
Excellent |
| Entertainer's Performance: |
Excellent |
| Entertainer's Appearance: |
Excellent |
| Equipment Appearance: |
Excellent |
| Sound Quality: |
Excellent |
| Overall Volume Levels: |
Excellent |
| Music Selection: |
Excellent |
| Incorporation of Your Requests: |
Excellent |
| Overall Customer Service: |
Excellent |
| Planning Assistance: |
Excellent |
| Entertainer's Cooperation with Other Vendors: |
Excellent |
| Overall Performance Rating: |
Excellent |
| |
|
| Is there
anything specific that can be improved upon? |
|
| Additional
comments or suggestions? |
Keith - we just wanted to thank you again for doing such an amazing job at our wedding, both at the ceremony and the reception. Everything was absolutely perfect. I also wanted to comment on what happened with a guest requesting a song that you chose not to play - I actually wanted to applaud you for standing your ground in your refusal and for being strong in your beliefs. The particular song in question, while a college favorite, is pretty degrading if you know what the lyrics mean, so I completely back you up on your decision. (Cody didn't actually care that it wasn't played either.. it was just easier for him to ask you so that we could calm our guest down.) We also wanted to let you know that everyone had a fantastic time and we had so many positive comments about what a great job you did. The music really made the reception and you made for an awesome dj/host/entertainer. Thank you so much for making our wedding so special - we will be recommending you to everyone we know that wasn't at the wedding (everyone that was is still raving!). |
| |
|
| Would you
recommend this service to others? |
Yes |
| May your
comments be shared with others? |
Yes |
| May your name be
added to a list of references? |
Yes |
| |
|
| Name: |
Rose Giroux |
| Email: |
rose.giroux <at> gmail.com |
| Phone: |
8609264012 |