Keith Alan Productions

Satisfaction Survey


Event Date: Saturday, June 27, 2009
Event Type: Wedding
Event Location: Stonington Meadows
Event Staff: Keith Alan
   
Quality of Customer Service via Telephone: Excellent
Quality of Customer Service via Internet: Excellent
Quality of Customer Service at Event: Excellent
Friendliness of your Entertainer: Excellent
Promptness of your Entertainer: Excellent
Professionalism of your Entertainer: Excellent
Entertainer's Performance: Excellent
Entertainer's Appearance: Excellent
Equipment Appearance: Excellent
Sound Quality: Excellent
Overall Volume Levels: Excellent
Music Selection: Excellent
Incorporation of Your Requests: Excellent
Overall Customer Service: Excellent
Planning Assistance: Excellent
Entertainer's Cooperation with Other Vendors: Excellent
Overall Performance Rating: Excellent
   
Is there anything specific that can be improved upon? No, I think that Keith was very accomodating and very responsive when I had questions.
Additional comments or suggestions? Overall I think that the service was great and Keith made me feel comfortable that everything was going to work out as planned. Thanks again.
   
Would you recommend this service to others? Yes
May your comments be shared with others? Yes
May your name be added to a list of references? Yes
   
Name: Renée (Smith) Markiewicz
Email: reneeysmith <at> yahoo.com
Phone: 203-599-8164

Survey Submitted on Wednesday, August 12, 2009