Keith Alan Productions

Satisfaction Survey


Event Date: Saturday, July 07, 2007
Event Type: Wedding
Event Location: The Farmington Club
Event Staff: Keith Alan
   
Quality of Customer Service via Telephone: Excellent
Quality of Customer Service via Internet: Excellent
Quality of Customer Service at Event: Excellent
Friendliness of your Entertainer: Excellent
Promptness of your Entertainer: Excellent
Professionalism of your Entertainer: Excellent
Entertainer's Performance: Excellent
Entertainer's Appearance: Excellent
Equipment Appearance: Excellent
Sound Quality: Excellent
Overall Volume Levels: Excellent
Music Selection: Excellent
Incorporation of Your Requests: Excellent
Overall Customer Service: Excellent
Planning Assistance: Excellent
Entertainer's Cooperation with Other Vendors: Excellent
Overall Performance Rating: Excellent
   
Is there anything specific that can be improved upon? No improvements...everything was great!
Additional comments or suggestions? Keith- Thank you so much for a job WELL done! Everyone raved about your friendliness, energy level and great ideas to get people dancing. My guests are still talking about it! I also wanted to comment on the appearance of your equipment. I noticed that the equipment was very low key and didn't splash a company name on it. The look was very classy and went well with my elegant wedding and venue. I loved the music during the ceremony. It was just so beautiful! Thanks again for being so great. I will highly recommend you! I'll be sure to send you a picture soon. Sincerely, Shannon and Kevin Fink :)
   
Would you recommend this service to others? Yes
May your comments be shared with others? Yes
May your name be added to a list of references? Yes
   
Name: Shannon Stamm
Email: shansocool <at> yahoo.com
Phone: 860-620-0623

Survey Submitted on Wednesday, August 01, 2007