Keith Alan Productions

Satisfaction Survey


Event Date: Saturday, August 29, 2009
Event Type: Wedding
Event Location: Northampton, MA
Event Staff: Keith Alan
   
Quality of Customer Service via Telephone: Excellent
Quality of Customer Service via Internet: Excellent
Quality of Customer Service at Event: Excellent
Friendliness of your Entertainer: Excellent
Promptness of your Entertainer: Excellent
Professionalism of your Entertainer: Excellent
Entertainer's Performance: Excellent
Entertainer's Appearance: Excellent
Equipment Appearance: Excellent
Sound Quality: Excellent
Overall Volume Levels: Excellent
Music Selection: Excellent
Incorporation of Your Requests: Excellent
Overall Customer Service: Excellent
Planning Assistance: Excellent
Entertainer's Cooperation with Other Vendors: Excellent
Overall Performance Rating: Excellent
   
Is there anything specific that can be improved upon?
Additional comments or suggestions? We were so happy with our reception and we know the music was a huge part of that! people were dancing all night- on the floor, at their table, even on the fire place! thank you for making our day so wonderful!
   
Would you recommend this service to others? Yes
May your comments be shared with others? Yes
May your name be added to a list of references? No
   

Survey Submitted on Monday, September 21, 2009